Terms & Conditions

1. Acceptance

By creating an account, clicking "I Agree," or using ClientCheck, you agree to these Terms and our Privacy Policy. If you are accepting on behalf of a company or organisation, you confirm you have legal authority to bind that entity. If you do not have such authority, you must not accept these Terms or access the platform.

We may require you to re-confirm acceptance when we make material changes to these Terms, or when you use high-risk features such as bulk upload, API access, report export, or ongoing monitoring.

Each acceptance or certification is an electronic signature and electronic record to the fullest extent permitted by applicable law.

2. What ClientCheck Is

ClientCheck is an AML and compliance screening platform that helps you identify and document risk signals as part of your client due diligence process. It searches international sanctions lists, PEP watchlists, law enforcement databases, adverse media sources, and corporate registries on your behalf.

ClientCheck provides informational outputs only. It does not make legal, compliance, or regulatory decisions for you. You remain solely responsible for how you use the results, for conducting appropriate human review, and for complying with all laws applicable to your business.

3. Who Can Use ClientCheck

ClientCheck is intended for businesses and professionals with a legitimate AML compliance obligation, including law firms, accounting firms, real estate brokers, dealers in precious metals and stones, corporate service providers, and other Designated Non-Financial Businesses and Professions (DNFBPs) under UAE Federal Decree-Law No. 10 of 2025.

You must be at least 18 years old, acting in a professional or business capacity, and not located in or subject to any jurisdiction where use of this platform would be prohibited.

4. Definitions

"Authorised User" means any employee, contractor, or professional authorised by you to access the platform under your account.

"Customer Data" means data you submit to the platform, including names, identification details, case notes, and uploaded files.

"Output" means screening results, alerts, match indicators, risk scores, reports, and other information generated by the platform.

"Third-Party Data" means data obtained from public records, government lists, commercial data providers, adverse media sources, corporate registries, courts, and other third parties.

"Regulated Decision" means any decision that materially affects a person's legal rights, access to financial services, employment, housing, or other protected opportunities.

5. Permitted Uses

You may use ClientCheck only for lawful purposes, including:

• AML, sanctions, counter-terrorist financing, and financial crime compliance
• Client, counterparty, vendor, and beneficial owner due diligence
• Screening against sanctions lists, PEP databases, adverse media, and law enforcement records
• Internal compliance reviews, risk assessments, and audit support
• Ongoing monitoring of previously screened clients where you have a documented lawful basis

6. Prohibited Uses

You must not use ClientCheck or its results:

• As a consumer credit report, employment background check, tenant screening report, or insurance eligibility report
• As the sole basis for any Regulated Decision — human review is always required
• To train, develop, test, or improve any competing product, database, watchlist, or AI model
• To harass, discriminate against, profile, or target any person unlawfully
• To make decisions based on race, religion, nationality, gender, sexual orientation, disability, or any other protected characteristic
• To violate any applicable privacy, data protection, banking confidentiality, or consumer protection law
• To conduct unlawful surveillance or unauthorised law enforcement activity
• To reverse-engineer, scrape, bulk extract, cache beyond permitted retention, resell, sublicense, or redistribute our data or outputs
• To circumvent usage limits, security controls, rate limits, or access controls
• To upload malware, stolen data, or unlawfully obtained personal data
• In any jurisdiction where use would be prohibited by sanctions or export controls

7. Your Responsibilities

When using ClientCheck, you confirm that:

• You have a documented lawful basis and legitimate business purpose for each screening
• You will perform appropriate human review before acting on any result
• You will comply with all applicable AML, privacy, sanctions, and data protection laws
• You will ensure only trained, authorised personnel access your account
• You will maintain your own policies for reviewing, escalating, and documenting compliance decisions
• You will provide all notices, obtain all consents, and maintain all records required for your use of the platform
• You will not knowingly submit inaccurate, unlawful, excessive, or improperly obtained data
• You will notify us promptly at legal@clientcheck.ai if you become aware of any unauthorised access, misuse, security incident, or regulatory inquiry relating to your account

8. Results Are Risk Signals, Not Determinations

Screening results may include potential matches, partial matches, false positives, false negatives, outdated records, unverified allegations, and third-party information we do not control.

A match does not mean the person is sanctioned, guilty, or legally restricted. A clear result does not mean the person is risk-free or approved.

Before taking any action based on a result, you must verify identifiers, review source materials, consider context and recency, and apply your own professional judgment. We do not warrant that results are complete, accurate, current, or sufficient for any particular legal or regulatory purpose.

9. No Professional Advice

The platform, its outputs, documentation, and any explanatory materials are provided for informational and operational purposes only. They do not constitute legal, compliance, regulatory, tax, accounting, financial, or other professional advice.

You must consult qualified legal, compliance, and AML professionals before relying on any output for regulated, material, or high-risk decisions.

10. Account Security

You are responsible for maintaining the security of your account credentials, API keys, and exported reports. You must not share login credentials between users — each Authorised User must have their own account.

We are not liable for any loss or damage arising from unauthorised access to your account caused by your failure to maintain appropriate security. If you suspect your account has been compromised, notify us immediately at legal@clientcheck.ai and change your credentials without delay.

11. Acceptable Use and Fair Use

You must use the platform within the usage limits of your subscription plan. You must not attempt to circumvent rate limits, run automated or scripted queries beyond permitted API use, or use the platform in a way that degrades performance for other users.

We reserve the right to throttle, suspend, or terminate access if usage patterns indicate abuse, automated scraping, or a violation of these Terms.

12. Team Accounts

Subscription plans allow multiple Authorised Users under one account. The account owner is responsible for all activity by their team members and must ensure each Authorised User has read and agrees to these Terms.

You must designate a Compliance Officer on your account. Team members may be assigned the roles of Owner, Compliance Officer, or Member, each with different permission levels as described in the platform.

13. Payment and Subscriptions

Subscription fees are billed in advance on a monthly or annual basis. On Demand screenings are charged per use at the rate set out on the pricing page. All fees are in AED and are non-refundable except as required by applicable law.

We use Stripe to process payments. We do not store your card details. If payment fails, we may suspend access until payment is resolved. We reserve the right to change pricing with 30 days' written notice.

14. Screening Credits

Subscription plans include a fixed number of screenings per billing period. Unused screenings do not roll over to the next period. Screenings above your plan limit are charged at the per-screening overage rate applicable to your plan.

15. Suspension and Termination

We may suspend or terminate your access immediately if you breach these Terms, fail to pay, engage in prohibited use, or if we are required to do so by law, regulatory authority, or a data provider's requirements.

You may cancel your subscription at any time from the Billing page. Cancellation takes effect at the end of your current billing period. Your screening records remain accessible for export for 30 days after cancellation.

Upon termination, your right to access the platform ceases. We will retain your screening records and audit logs for the minimum period required by UAE AML law. You may request an export of your data before termination.

16. Data Retention

We retain screening records and audit logs for a minimum of 7 years in accordance with UAE AML statutory recordkeeping requirements. You can export your full screening history at any time from the Settings page.

17. Intellectual Property

ClientCheck, its software, design, databases, matching logic, and outputs are owned by or licensed to Altieri Firm LLC. You are granted a limited, non-exclusive, non-transferable, revocable licence to use the platform for the purposes set out in these Terms.

You may not copy, modify, reverse-engineer, decompile, resell, sublicense, or create derivative works from any part of the platform. All rights not expressly granted are reserved.

18. Confidentiality

You must treat screening results and reports as confidential. You must not share reports with parties who are not Authorised Users on your account, except as required for your own compliance obligations, by law, or with the written consent of all relevant parties.

We will treat your Customer Data as confidential and will not use it for any purpose other than providing the platform services.

19. Warranty Disclaimer

20. Limitation of Liability

To the maximum extent permitted by applicable law, Altieri Firm LLC's total liability for any claim arising from your use of ClientCheck is limited to the fees you paid in the three months immediately preceding the event giving rise to the claim.

We are not liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, loss of business, loss of data, reputational harm, regulatory fines, penalties, or sanctions — even if we were advised of the possibility of such losses.

Nothing in these Terms limits liability for fraud, wilful misconduct, gross negligence, death or personal injury caused by our negligence, or any other liability that cannot be excluded or limited under UAE law.

21. Indemnification

You agree to indemnify, defend, and hold harmless Altieri Firm LLC and its officers, directors, employees, agents, and data suppliers from any claims, losses, damages, fines, penalties, or legal costs (including reasonable legal fees) arising from:

• Your use of the platform in violation of these Terms
• Your violation of any applicable law or third-party right
• Any decision you make based on platform outputs
• Any claims by your clients, regulators, or third parties relating to your compliance activities

22. Third-Party Links and Integrations

The platform may contain links to third-party websites, services, or data sources. We are not responsible for the content, privacy practices, or availability of any third-party services. Links do not constitute endorsement.

If you integrate ClientCheck with third-party tools or services, you do so at your own risk and remain responsible for ensuring those integrations comply with applicable law.

23. Sanctions and Export Controls

You confirm that neither you nor any Authorised User is located in, organised under the laws of, or acting on behalf of any country, territory, person, or entity subject to sanctions or export restrictions that would prohibit access to or use of the platform.

You must not use the platform to facilitate any transaction or activity prohibited by UAE, UN, EU, UK, or US sanctions authorities. We may suspend or terminate access, preserve records, or notify authorities if we have reasonable grounds to believe continued service may violate applicable sanctions or export controls.

24. Force Majeure

We are not liable for any failure or delay in providing the platform caused by circumstances beyond our reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, government action, regulatory intervention, power failures, internet outages, cyberattacks, third-party data provider failures, or pandemic events.

We will notify you as soon as reasonably practicable of any such event affecting service delivery and will use reasonable efforts to restore the service.

25. Dispute Resolution

If a dispute arises between you and Altieri Firm LLC relating to these Terms or the platform, the parties agree to attempt to resolve the dispute through good-faith negotiation for at least 30 days before initiating any formal proceedings.

If the dispute is not resolved through negotiation, either party may refer it to mediation before a mutually agreed mediator in Dubai, UAE. If mediation fails, disputes shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

26. Assignment

You may not assign, transfer, or sublicense your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations under these Terms in connection with a merger, acquisition, sale of assets, or corporate reorganisation, provided that the assignee assumes all obligations under these Terms.

27. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, that provision shall be severed and the remaining provisions shall continue in full force and effect.

28. Entire Agreement

These Terms, together with our Privacy Policy and any order forms or addenda, constitute the entire agreement between you and Altieri Firm LLC relating to the platform and supersede all prior agreements, representations, and understandings. In the event of conflict, signed order forms or addenda take precedence over these Terms.

29. Waiver

Our failure to enforce any provision of these Terms at any time does not constitute a waiver of that provision or of our right to enforce it in the future.

30. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by email or in-app notice at least 14 days before the changes take effect. Your continued use of the platform after the effective date constitutes acceptance of the updated Terms.

31. Governing Law

These Terms are governed by the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE, except where mandatory consumer protection laws in your jurisdiction require otherwise.

32. Contact

For legal questions, notices, or disputes:

Email: legal@clientcheck.ai
Post: Altieri Firm LLC (a GSI Firm), EDB Building, 7th Floor, Dubai, UAE